Symphion Multi-Function Imaging Device Fleet Optimizer

SMFID™

SMFID

Description

SMFID™ is an enterprise management and monitoring station for cross-vendor multi-function imaging device fleets.

Key Features

Some key features of and capabilities using SMFID™ are:

Inventory—All Makes, Models and Locations
Vendor Agnostic Management
Click Count Management
Enterprise Volumes, By Device, Make, Model, Location
Click Count Anomalies–Proactively Alert, Identify and Address Click Count Anomalies—All Makes, Models
Identify Inefficiencies/Opportunities For Improvement in existing Fleet or MPS
Cost Analyses
Device Lifecycle Discovery and Tracking
Enterprise Inventory Management including location change alerts
Device Dead or Alive Monitoring
Immediate Trouble Detection and Alerts
Resolution Management (ticketing)
Predictive Alerts
Supply Management / Replenishment / Forecasting Alerts
Preventative Maintenance Forecasting
Onboard consumables Inventory Management
Maintenance Alerts
Trouble Alerts

Service Level Reporting
Uptime Reporting—Know when an alert happens and is resolved, not just ticketed
Historical Records
Trending
Supply Replenishment—Forecast, Predict and Automate Supply Replenishment Process
Geographical Modeling—Develop Living Maps of Fleet locations and changes
Device Visualization—Visualize Each Device
Historical Repository—Effortlessly maintain historical records of activities
Trouble Alerts
Real time analytics Engine
Specific Vendor Metrics
Many, many others.

Reports

SMFID™ contains approximately 100 stock reports and each screen is printable and exportable to MS Word and MS Excel.

Example: Symphion’s Master Configuration Report

There are many aspects to successfully managing large IT Eco Systems. Some of the less considered are evergreen inventory and the configuration history of the inventoried assets. Symphion delivers accurate evergreen inventory along with historical configurations of each of the individual assets within the scope of the service. The inventory and historical configuration of each asset is available in our Master Configuration Item Report from SMFID™. The report lists every item within and attached to the inventoried asset (except for the color of the machine). Each asset type has a unique configuration. For instance, with a print asset a major concern may be onboard supply levels and print options such as a stapler or finisher. There are countless configurations reported and available regarding each asset.