Our Pricing

Per-Device Fee

The fee includes licensing of our vendor agnostic software, service delivery, implementation, IT asset lifecycle management for the printers, a program management for term of the contract to include shepherding or governing information technology and security best practices and processes, testing and security turn up to avoid business disruptions and interruptions, security configuration management including monitoring and automated remediation, firmware management and management reporting. Importantly, as long as the number of printers comprising the fleet remains accurate, the fee can be utilized on new printers. We protect the printers in your fleet.

Adjusted (Right-Sized For Each Enterprise)

Because we’re focused on returning the highest value and predictably in pricing, fees are right-sized based on each customer’s number of in-scope devices and specific needs.

Software License Fees Included

Our fees include the license fees for all the Symphon software products utilized by Symphion for the term of the service.

Professional Concierge Services Included

Our solutions also include the dedicated professional services from our Concierge teams and our Program Management Office.

No FTEs Required to Implement, Deliver or Use

Just as with electrical service to your business or home, your employees are not required to be involved in delivering. There is no operational delivery required by you. Rather, you and your team focus on your business.

No System Integrators Required

Similarly, no system integrators are required to implement, upgrade or administer the solution. Your concierge service team will take care of it all.

Dedicated Team to Avoid Hidden Costs

One of the biggest hidden costs associated with operating any system is the cost of learning the system and maintaining that knowledge—the cost of familiarity. Our solutions are specifically designed to provide a concierge team that is familiar with each customer’s systems and knowledge base of those systems.

Fungible Pricing: We print fleets as they are and as they become

Our service pricing includes a specific number of devices and is not tied to individual devices like printer manufacturer device management software. Customers can change printers out with new printers without requiring a new purchase if the specific number of contracted devices is not exceeded.

Pricing Levels

We offer an inclusive Base configuration and additional services including an Advanced configuration, additional firmware updates per calendar year and Security Certificate Management and Update Service for nominal additional fees.

Base Security Configuration

Includes Implementation, Evergreen Inventory, Testing & Turn Up, Base Model Configuration (Gold Standard(s)) with up to eight (8) configuration items, On-Going Service including monitor Base Model Configuration (Gold Standard(s) one (1) time per day and remediation one (1) time per day, Printer Fleet Cyber Security Program Management Office (PMO) with quarterly meetings & Symphion Firmware Deployment Service™ two (2) updates per calendar year, Comprehensive Reporting.